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Delivery Policy

Order Processing

All orders placed on battleroundsa.com are processed within 1–3 business days (excluding weekends and public holidays) after payment confirmation. Once your order has been dispatched, you will receive a confirmation email and tracking details where available.

Shipping & Delivery

We offer delivery to domestic and international destinations using trusted courier partners. Delivery times vary depending on your location, the courier selected, and external factors such as customs clearance or carrier delays. Estimated delivery timeframes provided at checkout are guidelines only and are not guaranteed.

Duties, Taxes & Customs Fees

Where available, duties and taxes are calculated and collected at checkout.

Please note:

  • Some courier services offer Delivered Duties Paid (DDP) shipping, while others do not

  • When a DDP courier option is selected, all applicable duties, taxes, and customs fees are prepaid at checkout, and no additional charges should be payable upon delivery

  • When a non-DDP courier option is selected, duties, taxes, and customs fees may be assessed by customs authorities and will be payable by the customer upon delivery

The availability of DDP shipping options depends on the destination country, courier service, and the nature of the products being shipped. Any applicable duties and taxes will be clearly indicated at checkout where possible.

Shipping Costs

Shipping costs are calculated and displayed at checkout based on your delivery address, order weight, and selected courier service.

Delivery Issues & Courier Support

If you experience any delivery issues such as delays, tracking concerns, or damage, we recommend contacting the courier company directly as a first step, as they are best equipped to assist once a parcel has been dispatched. Tracking information provided can be used when communicating with the courier.

While we are happy to offer general guidance where possible, Battleroundsa.com cannot accept responsibility for items that are lost, delayed, or damaged while in transit, including during return shipping. Any loss or damage claims must be submitted directly to the courier handling the shipment.

Address Information

To help ensure smooth and successful delivery, we strongly recommend entering your full and accurate delivery information at checkout, including:

  • Full name

  • Complete street address

  • Apartment, unit, or suite number (if applicable)

  • Correct postal or ZIP code

  • A reachable contact phone number

Battleroundsa.com is not responsible for delivery issues, delays, or losses resulting from incorrect or incomplete address details provided at checkout.

Contact Us

For general delivery or shipping-related questions (excluding courier claims), please contact us at:
Support@battleroundsa.com